Needless to say I will be taking my business elsewhere. I was trying to keep it local but out of town I go. I would NEVER treat any of my customer's this way! What has happened to professionalism and the value of customers? Without customer's our businesses cannot be profitable, let alone reputable.
Be prepared to pay for things you weren't told about up front
What a nice place. Some of the most friendly staff I've ever met. Would definitely recommend it to anyone needs get eye care. This place really cares about its clients
Great staff! Long waiting
Extremely nice employees, very nice office. Unfortunately, they're a little behind-the-times as far as technology goes -- don't use their "Book Now!" feature on their Facebook (which is the only website they have online, apparently). Their optometrist is only in certain days, and they frequently get booked all the way up to 4 or 5 months in advance. If you can get an appointment, they're good people.
I was very displeased to be treated so rudely by the woman who schedules appointments. Especially after such a pleasant greeting and brief conversation with the receptionist. Upon the call transfer and being asked what time of day I'd like to make an appointment, the woman's immediate comment was "so you don't work".... Excuse me, yes I do work. "Well I just assumed you didn't because your appointment time didn't matter". Mam' like I said I do work, actually I have my own business!. "Okay, is that Medicaid insurance?" PARDON ME!!! No it's not thank you I have private insurance.
Dependable Eyecare Inc is a US Doctor based in Chestertown, Maryland. Dependable Eyecare Inc is located at 916 Washington Ave, Chestertown, MD 21620, USA.
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